Who we are
LONGLEM,founded in 2010 and located in Yangjiang City,Guangdong Province,China.Served our loyal customers for more than 10 years,specialized in the kitchenware,such as kitchen utensils,gadgets,knives,bakeware,cutting boards and nature material products,factory is approved by BSCI and ISO9001.We know what products customers needed and how to make money easily,so except high quality and outstanding design,punctual delivery and moderate price,but also clearly know own role to assist our customers to make money.
We clearly know not all of customers will be our clients,so we will cherish everyone who are working with us, and do our best to assist them to defeat the competitors and expand the market sharing.To acquire the entire trust is very hard,we highly cherish our reputation,and ensure our rate of defective products is less than 0.03% and cargo delay rate is less than 0.9%.In order to achieve this aim and maintain our reputation, our 136 staffs strive to finish own responsibility base on the strict standard operation process. Nicer and efficient communication,be adept in providing solution make us to acquire the zero complaint rate from customers. After selling is not means termination,our special post-purchase customer service will provide customers One-to-one serving,achieving the aim which is not only to protect customers from complaint , what’s mroe, make you acquire bigger repeat and new orders from their customers.
We don’t want to do one time business with customers,we want our business to be long-term and loyal partnership.In order to sustain this aim, our 11 QC staffs,76 workers,8 warehouse,8 sales,10 order merchandisers,4 material purchasing staffs,4 designers,3 financial staffs,4 shipping staffs,and 4 Admin Officer, who are your business strong defender, such as for QC staffs who do their best to finish the inspection,the inspection start from purchasing material to packaging,including inspection for each producing step,such as aligning steel plate,stamping,polishing,injection,washing,making logo,assembling,printing pack,final inspection for mass cargo,all the process are according to SOP and need to be recorded on the SOP files,please check our SOP files here.Our professional shipping and financial staffs and post-purchase customer service will provide One-to-one serving,it can make your business fluently.
Come on,please take us into your team and to be your reliable and loyal partner, and start to the valuable business both of us.
We don’t bulit own brands, but we will love learn more about you & your brands.
What our core values
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Quality Guarantee
Quality is the life of the enterprise.As not only it can make the money both of customers and us,but also maintain the reliable and loyal partnership both of customers and us,so we treasure quality as our reputation.Our all production activity is according to the SOP strictly.Check with the inspection SOP file here.
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Moderate price
Whether we can let customers make money is our aim,so we will check all the cost of raw material and labour,then add the moderate profit to the products,we know the price is one of most important elements for the business , which is decide to win the orders and acquire profit more or less,so we will make the pricing legitimately.
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punctual delivery
Compy with the time means values reputation.We know the sales plans and seasonal sales is very important for customers,if delivery time can not catch their plans,it means that customers will lose a lot of money and destroy their company development planning,so we will ensure the deliver on time.
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customer service
Any one order was sold by us which was not means the service was a termination.Our professional customers service staff will follow-up your products status till you sell out all the products.Assist customers to solve all issue about the products, make customers to avoid any complaint from their clients,we always will be our loyal customers professional backers.
What we do
1, A wide range of products.To be your one-stop shopping.You can get the products what you required easy as pie.
2, Experience in working with big customers.we will be your reliable orders-operation specialist,take all things to us, and you’ll be a relieved holidaymaker.
3, Scheduled lanuch in new concept design.To catch the trend of products and market,you can team in our new ideal seasonably.
4, The testing report of Bureau Veritas with your company information when order. You can acquire the reports by charge of free.
5, Advantageous payment term,flexible MOQ,good quality guarantee and NDA(non disclosure agreement),which are apply to your orders.
6, Our aim is how assist our customers to enhance their advantage to keep their business stably,and expand the marketing sharing and make more money. So, not only we provide customers outstanding products,competitive price,but also provide the excellent service and valuable information.
We know what can make customers get money.Beyond doubt,the good products which are welcome from the consumers.In that way,What are the identity for these products ? The answer is that these products with the competitive price and a outstanding design,meanwhile,people can get a luxurious life feeling from them.All in all,people spend less money to get a wonderful design products which can bring them a luxurious life feeling.
Although,we don’t have own brands,but we have a precise position for our products and service,which we will love learn about you & your brands,and will provide you the perfect design products with a friendly price.
No matter you are brands,or not,you can get the equal treatment from us.Our ultimate aim is how to make your business more comptitive in the market,and how to get more money.
Where can you feel these matters? That from our wonderful products,professional staffs and excellent service.Choosing us means you will choose a good way to get more money.
What our position
